I just received my account information email saying that my
account has been setup. Is my domain name active?
Not just yet. When you place the order with us, we submit the
domain name registration with the InterNIC on your behalf.
Once your domain name is registered with the InterNIC, which
usually takes 24 hours from the time we submit the request,
there is a propagation delay period.
the propagation period, all the name servers of the world are
being informed of your domain name's existence on Pentainfoway.com's network. The name server at your ISP must
be updated with this new information for you to start using
your domain name rather than your IP address. The
propagation period could take anywhere from 48 hours to two
weeks. It depends on how fast your ISP's nameservers are
updated as well as certain conditions on the Internet. This is
something we (in fact no human) have any control over. You
should check everyday to see if you can bring up your web site
by typing your domain name in your browser.
I'm transferring my domain to Pentainfoway.com from another hosting
company? How long is this going to take?
It should generally take no more than 72 hours. However
it's not uncommon for transfer to take a lot longer than this.
If your domain has not been transferred for 72 hours, please
So how do I upload my files? Do I have to wait until my domain
name is active?
No. You can start uploading your files right now using your
Temporary address. Where you would use your domain name, you would
instead put your IP address. In a browser this would be
something like http://yourtemporyaddress; if your ftp program
asks for hostserver, put temporay address; if FrontPage98 asks
for where to publish the website, put temporary address.
if you are transferring your domain to us, you are responsible
for uploading your files associated with your Web site. Pentainfoway.com does not transfer your web site. We only
help you transfer your domain name.
I have non InterNIC domains (.ca, .cc, .co.uk, etc). I
need your DNS information.
Though we host non-US domains, we do not register or transfer
these domains. To do this, you would need to contact the
appropriate NIC authority for the respective TLDs (Top Level
Domains). Here is our DNS information you can use:
DNS (Domain Name Servers) Information
Server Hostname.............: NL1.PENTAINFOWAY.COM
Primary Server Netaddress...........: 18.104.22.168
Secondary Server Hostname.........:
Secondary Server Netaddress.......: 22.214.171.124